Privacy Policy for Donkey Byte Games

Effective Date: September 28, 2025

Introduction

Donkey Byte Games ("we," "us," or "our") develops and operates mobile applications (collectively, the "Apps") and our website (the "Site"). We are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Apps or Site. By using our services, you consent to the practices described in this policy. If you do not agree, please do not use our Apps or Site.

This policy complies with applicable laws, including the General Data Protection Regulation (GDPR) for users in the European Economic Area, the California Consumer Privacy Act (CCPA) for California residents, and Apple’s App Store guidelines. We do not knowingly collect personal information from children under 13 years of age, in accordance with the Children’s Online Privacy Protection Act (COPPA).

Information We Collect

We collect minimal information to provide and improve our services, including:

• Personal Information: Our Apps do not require account creation or submission of personally identifiable information (e.g., name, email, or phone number) to play. If you contact us for support (e.g., via contact@donkeybytegames.com), we may collect your email address and any details you provide.

• Device and Usage Data: We collect non-personal information automatically, such as:

  • Device type, operating system (e.g., iOS version), unique device identifiers (e.g., IDFA for analytics), IP address, and crash reports.

  • App usage data, such as session duration, in-game interactions, and feature usage.

  • Location data: Not collected by default. If enabled via device permissions (e.g., for specific gameplay features), we may access approximate location for analytics or functionality.

• Third-Party Analytics: We may use third-party services (e.g., Google Firebase) to collect anonymized analytics for crash reporting, performance tracking, and improving user experience. This data does not include personal identifiers unless you opt in.

• Cookies and Trackers: On the Site, we use cookies for basic functionality (e.g., session management). No advertising cookies or trackers are used.

We do not collect sensitive information (e.g., health, financial, or biometric data).

How We Use Your Information

We use collected information solely to:

• Provide and maintain our Apps and Site (e.g., deliver gameplay, fix bugs, ensure compatibility).

• Analyze usage to improve user experience (e.g., optimize game mechanics or Site navigation).

• Communicate with you (e.g., respond to support queries sent to contact@donkeybytegames.com).

• Comply with legal obligations or prevent fraud.

• Aggregate anonymized data for internal analytics and reporting.

We do not use your information for marketing purposes or sell it to third parties.

How We Share Your Information

We do not sell, rent, or share your personal information. Limited sharing may occur with:

• Service Providers: Trusted third parties (e.g., Google Firebase for analytics, Apple for App Store distribution) who process data on our behalf under strict confidentiality agreements. These providers do not use your data for their own purposes.

• Legal Requirements: If required by law, such as in response to a subpoena or to protect our rights.

• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred with notice.

Our Apps are ad-free, so no data is shared with advertisers.

Data Storage and Security

Your information is stored on secure servers in the United States (or via Apple/Google’s cloud services). We use industry-standard encryption (e.g., SSL/TLS) and access controls to protect data. However, no system is completely secure, so we cannot guarantee absolute security. We retain data only as long as necessary (e.g., 30 days for crash logs) and delete it securely when no longer needed.

Your Rights and Choices

Depending on your location, you may have rights under privacy laws:

• Access, Correction, or Deletion: Request a copy of your data, correct inaccuracies, or delete it by emailing contact@donkeybytegames.com.

• Opt-Out: Uninstall our Apps to stop all data collection. Disable analytics in App settings (if available) or revoke device permissions (e.g., for location).

• Do Not Track: We honor browser Do Not Track signals on the Site.

• CCPA Rights: California residents can request disclosure of data sales (none occur) or opt out of sales.

To exercise your rights, contact us at contact@donkeybytegames.com. We respond within 30 days. EU users may lodge a complaint with their local data protection authority.

Children’s Privacy

Our Apps are not directed to children under 13. We do not knowingly collect their data. If we discover such collection, we will delete it promptly. Parents/guardians can contact us for verification or deletion.

International Transfers

If you are outside the US, your data may be transferred to and processed in the US. We ensure appropriate safeguards (e.g., Standard Contractual Clauses) for such transfers.

Changes to This Policy

We may update this policy to reflect changes in our practices or laws. We will notify you via our Apps, Site, or email (if provided). Continued use after changes constitutes acceptance. Check the effective date above for the latest version.

Contact Us

For questions, concerns, or to exercise your rights, email: contact@donkeybytegames.com.
Donkey Byte Games
Poland